“We” are The Crafter’s Basket retail shop located at Main St., Cliffoney, County Sligo, Ireland, with a website www.craftersbasket.com.
You can contact us by phone ( 071 9166515) or email email@example.com
Types of Information Collected
We collect two types of information:
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses and telephone number.
Such information is only collected from you if you voluntarily submit it to us. You may provide this data by entering it at the checkout on our website, entering competitions in-store and online, emailing us, leaving us your contact details in-store, giving contact details for a loyalty card or phoning us with orders.
Registered and Non-registered customers
When you provide your details on the website you can choose to be a registered customer with an account and password or a non-registered customer. You can also choose whether to be added to our mailing list.
Non Registered Customers
If you place an order we will retain your details long enough to ensure the order is complete and there are no enquiries. We will then retain the order details for our records but remove your personal details.
If you do not place an order we will delete your details after a short period of time.
If you have chosen to be included on our mailing list we will leave your name on the list unless you choose to unsubscribe when we send out a newsletter. You can also contact us and ask to be removed from the list.
If you place an order we will retain your details to facilitate further orders.
If you do not place an order we will delete your details when we think it unlikely that you will place an order.
If you have chosen to be included on our mailing list we will leave your name on the list unless you unsubscribe when we send out a newsletter or you unsubscribe when you are logged in to your account .
(You can edit your details from the drop down box in the top right hand corner of our website when you are logged in to your account)
"Non-Personal Data" Like most websites, we gather statistical and other analytical information on visitors to our website. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses (where they have been clipped or anonymised), browser types and other anonymous statistical data involving the use of our website.
We do not collect financial data online
We use Paypal and Stripe to process financial transactions for us online. Both providers have secure sites to protect your financial information. We do not have access to, or store, credit and debit card details submitted for website orders.
You may choose to place a phone order using a credit or debit card. Such detail are used for the processing of the order but are not retained.
Our website is not intended for use by children. If we find that a child has submitted personal information we will immediately delete it.
Purposes for which we hold your Information
Personal Data We will process any Personal Data you provide to us for the following purposes:
a. To contact you if required in connection with your order or to respond to any communications you might send to us;
b. To send out your order.
c. To send out occasional newsletters if you have chosen to join our mailing list.
d. To keep a record of purchases for guarantees
e. To notify you of any changes in our service
Non-Personal Data We use the Non-Personal Data gathered from visitors to our website to get a better understanding of where our visitors come from and to help us better design and organise our website.
Data will not be held for longer than is necessary.
Disclosure of Information to Third Parties
We will not disclose your Personal Data to third parties unless you have consented to this disclosure
Unless the third party is required to fulfil your order
It is necessary for the efficient operation of our website (in such circumstances, the third party is bound by similar data protection requirements).
If we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
The third party processors we use are as follows:
- Fastway Couriers to deliver orders,
- An Post to deliver orders.
- Brother Sewing Machines UK for direct to customer delivery of certain machines and guarantee registration.
- Paypal to facilitate secure online payments
- Stripe to facilitate secure online payments
- Mailchimp for secure email handling
Your Personal Data is held on secure servers. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.
Sale of Business
October 3rd 2023